Netflix is back, after an outage knocked many people offline for a few hours

/ Netflix customers around the world were seeing error messages about network connection problems between 5PM and 8PM ET on Monday.

By Richard Lawler, a senior editor following news across tech, culture, policy, and entertainment. He joined The Verge in 2021 after several years covering news at Engadget.

Illustration by Nick Barclay / The Verge

People worldwide have reported trouble connecting to Netflix and a strange “tvq-pb-101” error message starting at around 5PM ET until the issue was resolved at around 8PM ET. Given the service’s global availability and massive subscriber base, small outages are common, but what we saw on Monday evening is different. Here at The

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