There is a moment in “Mr Bates vs. the Post Office” that makes you as a viewer go “it cannot be real” — only for you then to remind yourself that what you are watching is a true story.
Subpostmaster Jo Hamilton (Monica Dolan) — a small business owner who deals with the services and finances of their Post Office — finds that there is an accounting financial discrepancy in her computer of around £2,000 ($2,523). She cannot make sense of how the system came up with such a figure, so she rings a work helpline in a state of alarm. She follows the helpline’s instructions, thinking that the figure
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