As an outbound packer at an Amazon warehouse in St. Peters, Missouri, Jennifer Crane has 37 seconds to assemble a cardboard box, retrieve a product from a shelf, plop it in said box, stuff it full of packing material, seal it, slap on a tracking label, and finally hoist it onto a conveyor belt. Then she has to do it all over again, for 10 hours. Last October, a case of sparkling water became her undoing.
While lifting the case, Crane says, she felt a searing pain tear down her left arm into her fingertips. She visited Amazon’s on-site first aid clinic, known as AmCare or the Wellness Center, where
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