AirHelp has released its highly anticipated 2025 AirHelp Score, an annual global ranking that evaluates airlines based on on-time performance, customer satisfaction, and efficiency in handling passenger claims. The report, widely regarded as one of the most comprehensive assessments of airline reliability, highlights the carriers that consistently deliver exceptional service in an increasingly competitive aviation landscape.
This year’s analysis reviewed more than one hundred major airlines worldwide, using a balanced methodology that weighs punctuality, customer opinion, and claims processing equally. The 2025 results reaffirm a growing trend: airlines that invest in operational stability and customer-centric policies are the ones earning top marks from travelers.
Top 10 Airlines in the
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