Last August, my best friend asked me how she could help her neighbor set her iPhone so she could answer it without picking it up. The neighbor had Multiple Sclerosis (MS), and had lost dexterity in both hands over time. Some Google searches revealed I was far from alone in my confusion. So I asked Apple for some advice. Here’s what I said:
Q: “My friend has advanced MS and has some (very little) control of one of her hands. She can’t really swipe
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