Microsoft is working on an Xbox AI chatbot

/ Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds.

A mockup of what Microsoft’s Xbox chatbot looks like. Cath Virginia / The Verge

Microsoft is currently testing a new AI-powered Xbox chatbot that can be used to automate support tasks. Sources familiar with Microsoft’s plans tell The Verge that the software giant has been testing an “embodied AI character” that animates when responding to Xbox support queries. I understand this Xbox AI chatbot is

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