Tired, Filthy, and Overworked: Inside Amazon’s Holiday Rush

Tyler Hamilton has optimized his every waking minute. Between Black Friday and Christmas, five nights a week, he pulls himself out of bed, brushes his teeth, and rushes to his car just before sunset. On his drive to the Amazon fulfillment center in Shakopee, Minnesota, he stops at Wendy’s to buy two bourbon bacon burgers, two large chilis, fries, and a drink.

Hamilton eats the burgers as he drives and then punches in to start his shift arranging incoming product inventory just before 5 pm. In the middle of the night, he takes thirty minutes of unpaid break time and reheats the chilis. By the time he clocks out at

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