I turn my attention to Dublin, where I find Fabian (not his real name), a former moderator who, until earlier this year, worked for Twitter via the outsourcing company CPL. Unlike another moderator I’ve spoken to who worked for Twitter, he remembers seeing accounts the company had internally labeled as “suspicious.” He doesn’t know who—or what—labeled those tweets. “I guess the system used to do it,” he told me. “Or maybe there is a team dedicated to it.” Talking to him, I’m sure that someone, somewhere, is moderating Twitter bots and that this effort is new, starting only in the past few years.
Another clue arrives in late August, while
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