Robot Cars Are Causing 911 False Alarms in San Francisco

For some residents of San Francisco, the robotic future of driving is just a tap away. Ride-hailing services from GM subsidiary Cruise and Alphabet company Waymo allow them to summon a driverless ride with an app. But some riders have become perhaps too comfortable with the technology.

In a letter filed with a California regulator yesterday, city agencies complained that on three separate occasions since December, Cruise staff called 911 after a passenger in one of its driverless vehicles became “unresponsive” to the two-way voice link installed in each car. Each time, police and firefighters rushed to the scene but found the same thing: a passenger who had fallen asleep in their robot ride.

The

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