Remote work and the importance of writing

THE PANDEMIC has given a big shove to all forms of digital communication. Video-conferencing platforms have become verbs. Venture capitalists make their bets after watching virtual pitches. Products like Loom and mmhmm help workers send pre-recorded video messages to their colleagues. More than a third of Slack users each week are now “huddling”—using the product’s new audio feature to talk to each other. And all this is before the metaverse turns everyone into an avatar.

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A workplace dominated by time on screens may seem bound to favour newer, faster and more visual ways of transmitting information.

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