More than 200 contractors who worked on evaluating and improving Google’s AI products have been laid off without warning in at least two rounds of layoffs last month. The move comes amid an ongoing fight over pay and working conditions, according to workers who spoke to WIRED.
In the past few years, Google has outsourced its AI rating work—which includes evaluating, editing, or rewriting the Gemini chatbot’s response to make it sound more human and “intelligent”—to thousands of contractors employed by Hitachi-owned GlobalLogic and other outsourcing companies. Most raters working at GlobalLogic are based in the US and deal with English-language content. Just as content moderators help purge and classify
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