In June 2021, Dave Zvenyach, director of a group tasked with improving digital access to US government services, sent a Slack message to his team. He’d decided that Login.gov, which provides a secure way to access dozens of government apps and websites, wouldn’t use selfies and face recognition to verify the identity of people creating new accounts. “The benefits of liveness/selfie do not outweigh any discriminatory impact,” he wrote, referring to the process of asking users to upload a selfie and photo of their ID so that algorithms can compare the two.
Zvenyach’s rejection of face recognition, detailed in a report this month by the Office of
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