Exclusive: Inside Alaska Airlines’ operations center, where disruptions are managed

With holiday travel ramping up, KING 5 was given exclusive access to Alaska Airlines’ Network Operations Center.

SEATAC, Wash. — As holiday travel picks up, it doesn’t take much to throw flights off track; A storm moving across the Midwest, strong winds in Hawaii, a mechanical issue that delays a plane just long enough to impact an entire schedule.

Inside Alaska Airlines’ Network Operations Center, those moments play out in real time.

KING 5 was granted exclusive access to the 24/7 operations hub where every Alaska Airlines flight is tracked and where decisions are made that can affect thousands of passengers in a single

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