Amazon will pay a record civil penalty to settle a case with the Federal Trade Commission. The agency accused Amazon of tricking consumers into signing up for a Prime membership without their consent and making it hard for customers to cancel in a lawsuit filed in 2023.
To settle the charges, Amazon has agreed to pay a $1 billion civil penalty and $1.5 billion to refund customers. The company also agreed to “ease unlawful enrollment and cancellation practices for Prime,” per the FTC.
The agency says the civil
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