It might feel like a distant memory, but in 2020 the Covid-19 pandemic radically transformed how people lived, and specifically how they worked. At the time, plenty of health experts, CEOs, and publications (including WIRED) predicted that Covid would grind business travel to a halt indefinitely. If our day-to-day tasks and meetings could happen using Zoom, Slack, and other online tools, the logic went, then why not apply that same digital-first philosophy to work trips?
But near the end of that year, Sara Nelson, the international president of the Association of Flight Attendants-CWA, AFL-CIO, and a career United Airlines flight attendant, offered a prediction that proved prescient. “The virtual meetings
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